Privacy Policy for Sandbothe Plumbing, LLC
Sandbothe Plumbing, LLC is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, https://sandbotheplumbingmo.com, or through other forms of communication related to our full-service plumbing contractor work in Central Missouri.
Information We Collect
We collect various types of information in connection with the services we provide, which include residential plumbing repair, commercial plumbing contracting, water heater replacement, backflow testing services, water conditioning systems, sewer line replacement, tenant finish plumbing, water filtration installation, and general Jefferson City plumbing services.
- Personal Information You Provide Directly: This includes information you voluntarily provide when you request a service, inquire about our work (e.g., water heater replacement or backflow testing), fill out contact forms, or communicate with us. Such information may include your name, physical address (for service delivery), phone number, and details about your plumbing needs (e.g., specific issues with residential plumbing repair or requirements for commercial new construction).
- Automatically Collected Information: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, and how you interact with our site. This data helps us understand website usage and improve our online services.
- Service-Related Information: As part of delivering our plumbing services, we may collect information about your property's plumbing systems, such as details gathered during backflow testing, sewer line inspections, or water conditioning system installations. This information is crucial for providing effective and tailored services.
How We Use Your Information
The information we collect is used to power our operations and provide you with high-quality plumbing services. Specifically, we use your information for the following purposes:
- To provide, operate, and maintain our plumbing services, including scheduling appointments for residential plumbing repair, commercial projects, or water heater replacement.
- To process your requests, communicate with you, and schedule services like backflow testing or water conditioning system installations.
- To improve and personalize your experience with Sandbothe Plumbing, LLC and our online platform.
- To understand and analyze how you use our services and website, helping us enhance our offerings and client support.
- To ensure the security and integrity of our services and prevent fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
Sandbothe Plumbing, LLC does not sell your personal information. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as technicians handling sewer line replacement or water filtration installation, or IT and mailing services. These entities are obligated to protect your information and use it solely for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Security of Your Information
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated revision date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Sandbothe Plumbing, LLC
6014 Shade Tree Ln., Jefferson City, MO 65101